The 7 steps of a project
| Step | What we do | What you get | Typical time |
|---|---|---|---|
| 1. Assessment | Site visit, meeting with the person in charge of IT | Written summary with urgent points (free) | 2 hours on site, summary within 5 working days |
| 2. Audit | Inventory, network and Wi-Fi tests, security and power checks | Report ranked by risk, costed action plan | 3 to 10 working days |
| 3. Design | Architecture, IP plan, equipment choice | Target diagram, equipment list, detailed quote | 3 to 5 working days |
| 4. Supply | Ordering, shipment follow-up, checks on arrival | Delivery notes, serial numbers, warranties | Depends on equipment, stated in the quote |
| 5. Installation and acceptance | Works, configuration, tests with you present | Signed acceptance report | Depends on the job, stated in the schedule |
| 6. Handover | All documents gathered | Diagrams, configurations, sealed passwords, training | On acceptance day |
| 7. Maintenance | Preventive visits, support, repairs | Activity reports, intervention history | For the length of the contract |
The rules we follow on every project
- One person in charge. One TNE engineer follows your project from start to finish, and you have their number.
- A clear quote. Each line shows the model, quantity, price and delivery time. No “miscellaneous” lines.
- Problems reported early. A delivery delay or a problem on site is reported to you the day we see it.
- Your system belongs to you. You get all passwords and documents. You never depend on us to understand how your network works.
- International standards. We follow current cabling standards and security good practice, and manage projects using PMI methods.
A sample anonymised audit report is available on request at devis@tne-africa.com.